Question 1

Is GlowBack a medical service?

Accepted Answer

No. GlowBack provides educational wellness support and does not replace professional medical advice. Please consult a qualified healthcare professional regarding diagnosis and treatment.

Question 2

How does the free trial work?

Accepted Answer

New members get a 7-day free trial with full access. You will not be charged during the trial and can cancel any time.

Question 3

Which plans are available?

Accepted Answer

Premium Monthly and Premium Quarterly are open to everyone. Founder, Founder Lifetime, Family Care, Friends & Family, and Beta Tester are limited invitation-only roles with strict caps.

Question 4

How do payments work?

Accepted Answer

Payments are processed securely via our payment provider. You can pay with PayPal or a credit / debit card.

Question 5

Can I cancel any time?

Accepted Answer

Yes. Cancel from the Subscription page and you will keep access until the end of your current billing period.

Question 6

How do referrals work?

Accepted Answer

Refer friends to earn free premium months. Rewards are capped at a lifetime maximum of 6 months per referrer to keep the program fair. Family Care accounts are not eligible for referral rewards.

Question 7

Can I use more than one coupon?

Accepted Answer

No. Coupons cannot be stacked and each coupon can only be used once per account.

Question 8

Is my data private?

Accepted Answer

Yes. Your wellness logs are private to your account. We never sell your data. See our Privacy Policy for details.

Question 9

How do I delete my account?

Accepted Answer

Email support@glowbackhealth.life from your account email and we will delete your account and personal data.

Frequently Asked Questions