Privacy Policy
Last updated: January 1, 2026
GlowBack Health Hub ("GlowBack", "we", "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
1. Information we collect
- Account information — name, email, and the password you create when you sign up.
- Wellness data you log — meals, movement, mood, hydration, sleep, glucose, and healing rituals.
- Health preferences and conditions that you choose to share to personalise guidance.
- Payment metadata processed by our payment providers (we never store full card numbers).
- Technical data such as device type, browser, and usage events needed to keep the service working.
2. How we use your information
- To provide, personalise and improve the GlowBack experience.
- To send trial reminders, security notices, and product updates.
- To detect abuse, fraud or violations of our Terms of Service.
- To comply with legal obligations.
3. Legal basis
We process personal data on the basis of your consent, our contract with you, our legitimate interests in operating GlowBack, and our legal obligations.
4. Sharing
We do not sell your personal data. We share limited information only with vetted service providers who help us run GlowBack (hosting, analytics, payments, customer support), and only under confidentiality obligations.
5. Data retention
We retain your data for as long as your account is active. You can request deletion at any time by writing to support@glowbackhealth.life.
6. Your rights
- Access, correct or delete your personal data.
- Export a copy of the data you have logged.
- Withdraw consent or object to certain processing.
7. Security
We use encryption in transit, encrypted database storage, and strict access controls. No system is 100% secure, so we also encourage you to use a strong password and keep it private.
8. Children
GlowBack is not intended for children under 16. We do not knowingly collect data from minors.
9. Changes
We may update this policy from time to time. Material changes will be announced in-app or by email.
10. Contact
Questions? Email support@glowbackhealth.life.